Q & A
Questions about how all this works? No problem! Check out our FAQs and if you still have questions feel free to drop us a line anytime!
What kind of clients do you work with?
We typically work with small to medium size companies, individuals, and non-profits.
What is your turn around time?
Turn around time depends heavily on existing workload as well as the scope of your project. Don’t worry though! We’ll work with you on the specifications that your project will require. Once that’s established we will work together to establish a timeline that will meet your projects needs.
What is your refund policy?
For hosting there is a one-time non-refundable setup fee. Beyond that you only pay for what you use, just pick the length of time you’d like hosting for and only use it for as long as you want to renew.
For custom development of any kind, be it site design, plugin development, or full service consulting to get you online the initial consultation and estimate is free! We’ll work with you to determine your goals and individual needs so there won’t be any surprises. Our goal has always been to create happy, thriving clients. If you are not thrilled with the product or are not enjoying the experience, then we have no interest in forcing you to stay an unhappy member.
Can I upgrade after signing up?
Of course! Want a different design? Need something customized? We’re flexible and here to help.
Can I use your themes or services with WP.com?
Unfortunately WordPress.com does not allow the use of custom themes. If you would like to use a custom theme of any kind, you will need to purchase your own hosting account and install the free software from WordPress.org. That’s where we come in! We can handle everything you can do on WP.com but give you more flexibility and choice.
Do you have an affiliate program?
No. But we do work with several affiliates to ensure we can bring the best products and services to your project!
What Our Customers Are Saying
Don’t just take it from us, let our customers do the talking!
Don't Be Shy
If we didn’t answer all of your questions, feel free to drop us a line anytime.